If you have any queries about your order then contact us

Destination Delivery options Delivery cost How long it takes
UK
Royal Mail 2nd Class
Untracked 
FREE 3-5 working days
 
Royal Mail 1st Class
Untracked 
£1.99 1-3 working days
Priority Delivery
Tracked
£6.45
Order by 11am for delivery the next working day
Worldwide International Recorded Delivery
Tracked
£8.50 5-10 working days

 

All tracked parcels require a signature on delivery.  If you’ve chosen this option,

once your order has been tracked, we'll email you a tracking number. You can enter your tracking number at royalmail.com to track your parcel. International Parcels can usually be tracked through your country’s main postal service once they have left the UK. Please note that we cannot deliver to PoBox addresses. 

HAS MY ORDER BEEN DISPATCHED?

We will send you an email on the day your order is dispatched, so you know it's on its way. 

MY ORDER HASN'T ARRIVED.

Please check the estimated time for your chosen delivery option in the table above. If your order has not arrived in time please contact us.

PACKAGING

All Lucie Locket purchases will arrive beautifully gift wrapped in tissue paper with a Lucie Locket box or pouch.  

 

 

 

 

 

 

 

 

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